COVID-19 updates from United Auto Credit

• Federal Pandemic Unemployment Compensation (FPUC) ^[1]

  This program provides eligible individuals with $600 per week in addition to the weekly benefit amount they receive from certain other Unemployment Compensation (UC) programs.

• Pandemic Unemployment Assistance (PUA) ^[2]

  States are permitted to provide Pandemic Unemployment Assistance (PUA) to individuals who are self-employed, seeking part-time employment, or who otherwise would not qualify for regular unemployment compensation. To qualify for PUA benefits, you must not be eligible for regular unemployment benefits and be unemployed, partially unemployed, or unable or unavailable to work because of certain health or economic consequences of the COVID-19 pandemic.

  For additional information, check with your state.

  Select State

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

• Pandemic Emergency Unemployment Compensation (PEUC) ^[3]

  The Pandemic Emergency Unemployment Compensation (PEUC) extends unemployment insurance for an extra 13 weeks to those who have exhausted their benefits, among others.

Sources:

• [1] Unemployment Insurance Program Letter No. 15-20: Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020 - Federal Pandemic Unemployment Compensation (FPUC) Program Operating, Financial, and Reporting Instructions
• [2] Unemployment Insurance Relief During COVID-19 Outbreak
• [3] Unemployment Insurance Program Letter No. 17-20: Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020-Pandemic Emergency Unemployment Compensation (PEUC) Program Operating, Financial, and Reporting Instructions

Update 04/20/2020

UACC continues to operate with the highest regard for the health and safety of our team members and our customers. As the situation surrounding COVID-19 continues to evolve, we’d like to share the following resources:

STIMULUS PAYMENT INFORMATION

Visit the IRS website at https://www.irs.gov/coronavirus/economic-impact-payments for detailed information and eligibility requirements for Economic Impact Payments, also referred to as stimulus payments.

 If You File Taxes

If you file taxes, visit the Get My Payment application which allows you to:

• Check your payment status
• Confirm your payment type: direct deposit or check
• Enter your bank account information for direct deposit if the IRS does not have your direct deposit information and they have not sent your payment yet.
• Check payments: If you have moved since you last filed, visit https://www.irs.gov/taxtopics/tc157

 If You Don't File Taxes

 Visit: https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here

 UNEMPLOYMENT INFORMATION

• https://www.dol.gov/coronavirus/unemployment-insurance
• https://www.dol.gov/newsroom/releases/eta/eta20200404

United Auto Credit (UACC) takes the Coronavirus (COVID-19) and its impact on our customers seriously.

UACC is OPEN, and we are operating with the highest regard for the health and safety of our team members and our customers.

We want our customers to know that we may have options available to help respond to your needs as this situation evolves.

If you need help or have questions regarding your UACC account resulting from the COVID-19 crisis, including your ability to make payments during this time, please contact our Customer Experience Team at:

1. CustomerCare@uacc.net
2. Our Live Chat service, accessible on the main page of our website
3. Our Secure Messaging center within your online managed UACC account
4. The Contact Us page on our website

•  Enroll in our online account management and messaging by logging into your account at www.unitedautocredit.net
•  ACH payment using your bank account and routing number
•  Pay by Phone

Cash payments are still accepted through our PayNearMe partner at 7-Eleven and CVS stores. For additional payment options, visit our Payment Options page. Additional fees may apply.

Important: Be cautious of unauthorized communications with phishing attempts during these times.

 Above all else, it is important to take precautions and stay healthy during this crisis.

Account Login »